FAQ
General
-
Where are you located ?
- We are located in Paris, France. Treasure was founded by Eric, Industrial Designer.
- Can I change my shipping address?
- Yes you can, please email us at support <at> treasuretypes.com with your new address.
- Where can I contact you ?
- You can contact us at support <at> treasuretypes.com, we are also on Instagram and soon on Discord
Group Buys
- What is a group buy?
- Group Buys are a method of sale similar to a pre-order. Payments are collected ahead of time in order to submit a bulk order to a manufacturer for production. Due to this, there is often an extended timeline from the order date to when the product is shipped out, with these timelines ranging from a couple weeks to several months. In all Group Buys posted here on the site I will include on the order page an estimated timeline for production and shipment.